The cornerstone of HOLTEC is clearly our uncompromising service. It's a company tradition that we feel is unsurpassed in today's industry, and the foundation of our growth.
Our enviable record of consistent, accurate, and trouble-free performance is the combined result of superior construction standards as well as our thoroughly trained field technicians.
Whether for preventive maintenance or service, you will find that our technicians are ingrained with a sense of duty and product pride that will exceed anything you have previously experienced.
The HOLTEC commitment to quality and to customer satisfaction is clearly demonstrated by one of the most extensive warranties in our industry. From the day our technicians install you HOLTEC stationery system, our One-Year Warranty* covers all non-wearing components including sub components, supplied by other manufacturers.
To ensure your satisfaction, every HOLTEC stationary system equipped with Scratcher® chain technology includes delivery and installation*. Our technicians will install your system will the detail to precision that only HOLTEC training can provide. They will remain with your operator through his training and ensure all of his questions are answered. They will depart only after you are thoroughly satisfied with the performance of your system.
From the moment your requirements are discussed with us, we put our extensive knowledge to work for you. Together, we will determine how our systems can benefit your operation, and then we will propose a system to meet those requirements. Our commitment is to ensure the system we design for you will be the most effective and profitable solution to your production problems and demands. And that your reasons for investing in a package crosscutting system are even greater reasons for choosing a HOLTEC.
HOLTEC personnel are fully trained and equipped with service vehicles to provide on-site* service to our customers when needed and in fact, we are the only package crosscutting system manufacturer in the United States that has this capability using our own service vehicles with dedicated Field Service Technicians and Installers.